At Vintage Foods, we take pride in delivering your favorite homemade products safely and promptly. Please read our shipping policy carefully to understand how we handle deliveries.
1. Order Processing
- All orders are processed within 1-3 business days after successful payment.
- Orders placed on weekends or holidays will be processed on the next working day.
2. Shipping Methods & Delivery Time
- We use reliable courier partners to ensure timely delivery.
- Estimated delivery time:
- Within Andhra Pradesh & Telangana: 2–4 business days
- Other states in India: 4–7 business days
- Delivery times may vary based on your location, weather conditions, or courier delays.
3. Shipping Charges
- Shipping charges will be calculated at checkout based on the weight and delivery location.
- Free shipping offers, if available, will be mentioned clearly on the product or checkout page.
4. Order Tracking
- Once your order is shipped, you will receive an email or SMS with the tracking details.
- You can track the order status through the courier’s website or app.
5. Incorrect Address / Non-Delivery
- Please ensure that the shipping address and contact information are accurate.
- We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
- If a package is returned due to an incorrect address, re-shipping charges will apply.
6. Damaged or Lost Packages
- If your package is damaged or lost in transit, please contact us within 24 hours of receiving the damaged item (with photo proof).
- We will investigate the issue and offer a suitable resolution (replacement or refund, as applicable).
7. Packaging
- All products are carefully packed to ensure freshness and prevent damage during transit.
8. Contact for Shipping Queries
For any shipping-related questions or concerns, feel free to reach out to us at:
📧 vintagefoods001@gmail.com
📍 32-35-51, Zamindar Street, Machavaram, Vijayawada – 520004